Shipping Policy

At Updivo, we're excited to offer FREE shipping on all orders, ensuring you get our top-quality products without extra costs!

Order Processing Times: Your order will be on its way within 1-3 business days after you place it. "Dispatched" means we've handed it over to our shipping carrier, and it's en route to you. Keep in mind, during busy periods like holidays, processing might take up to 7 days.

Estimated Shipping Times: Once dispatched, the journey time of your package varies, mainly depending on where you live. Here's a quick look at estimated delivery times by country:

  • 🇺🇸 USA: 5-7 business days
  • 🇬🇧 UK: 4-6 business days
  • 🇨🇦 Canada: 5-7 business days
  • 🇦🇺 Australia: 7-10 business days
  • 🇪🇺 EU Countries: 5-10 business days

Please remember, during busy times, carriers might face delays, and international orders could be held up by customs, extending delivery times.

Order Changes and Shipping Details: Make sure your shipping details are correct at checkout to avoid delays or lost orders. If our system spots an issue, we'll email you within 3 days to confirm details. Without a response, we might have to cancel your order.

Spotted an error in your shipping details? Email us at support@updivo.com within 24 hours of your order. We'll do our best to make changes, but can't promise adjustments after this period.

Delayed Delivery: We aim for fast delivery, but sometimes delays happen outside our control, like courier issues or severe weather. If there's a delay on our end, such as stock shortages or payment issues, we'll let you know ASAP.

Lost or Stolen Packages: Losing a package is frustrating. If it happens, contact us at support@updivo.com, and we'll help you out. For lost or stolen items, reaching out to the courier for a claim is also a good step. While we're not responsible for lost or stolen packages, we're here to assist and may offer a replacement in some cases.

Shipping Policy Updates: Updivo may change this Shipping Policy anytime. It's your job to check the latest version before buying. By continuing to shop with us, you agree to this policy and any updates.

For any shipping questions or concerns, just drop us a line. We're here to make your Updivo experience smooth and satisfying.